This position is responsible for leading Installation Technicians, organizing and supervising the installation of integrated residential technology systems. In addition this position combines their technical expertise with exceptional craftsmanship to deliver reliable, easy to use systems on time and on budget for the company’s clients.
This position is a trained technology professional responsible for combining their technical expertise and craftsmanship to deliver, reliable, easy to use systems for the company’s clients. Working in teams, or individually, Field Technicians are hands on self-starters who plan their work, use skill and creativity to solve problems, and deliver client systems on time and on budget.
The System Designer is responsible for designing residential and commercial integration systems, including automation, distributed audio and video, security, surveillance, lighting control, and motorized window treatments.
This position is an experienced professional who uses their organizational and coaching skills to manage the installation phase of sophisticated residential and/or light commercial technology systems including, but not limited to, distributed video and audio systems, private theaters, media rooms, lighting, shading, environmental controls as well as data, phone and video services infrastructure for clients. They are fully responsible for the project from signed contract to client delivery and coordinate the work of the technical team assigned to the project.
Client Services Technician
This position is responsible for ensuring the Company’s Clients receive superior service in a helpful, efficient manner by providing exceptional technical delivery and seamless communication between the Client and the Company. In addition, this position controls the processing and fulfillment of all service orders, fielding Client inquiries, and resolving Client complaints. They also provide system training to Clients, discuss technical aspects about a system or equipment when appropriate, and recommend upgrades when necessary.